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I was actually in the market for a new email address, so thought this would be ideal! How wrong I was. Microsoft apparently isn't interested in helping new customers obtain accounts. I tried to sign up and ended up with a 450 error, as did some others I know. On following the link to contact support, the user is taken to an FAQ type page, with no option for assistance other than a forum. Being a resourceful girl, I contacted someone inside the company only to find out that there is no phone support and only forums. That doesn't help me obtain an account!! Who's got time for this bull? As far as I'm concerned, it's just not worth the effort that is apparently involved to get a simple email account.