Time Warner has changed our 'plan' so many times I lost count. They claim it's due to channel shake-ups, contracts they've lost or picked up etc. Of course every time the bottom line has crept up ever so slightly.
They also had a heck of a time getting to the bottom of a problem, a big one: HD channels were intermittent at best. I guess this would be a customer service complaint.
We haven't had any satellite service but those we know who do have indicated dish was the better of the two local options.
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