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Saying thanks. .
I have learnt that in the same way a policeman will never pull you over to tell you you are driving really well that its very difficult to get thanks in this industry until something goes wrong and you a) are prepared for it 100% and fix it quickly b) play a blinder and work a great solution at speed. Even then, that can be short lived thats why it can be soooo tempting to just keep the lights on and not introduce change. . . but you have to because you need to be one step ahead. OH! and I have learnt and I also hate when an outsider makes a project sound really easy by simply summising how straight forward something should be without the first clue about your network or business. .