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@Paul Dandurand, I think the point was that processes are organic - if not, they would be far easier to categorise and therefore constrain. Also, the applicability of managing a set of processes with a particular BPM tool is a characteristic of the processes rather than the tool, just as the desire to drive badly or well isn't inherent to the car you're behind the wheel of. Finally, the ability for just anyone to make updates is a strength, not a weakness. Consistency, predictability, universal applicability etc. all need to be considered when contemplating change.