@mcarr, I strongly agree with you that there's a value in allowing anyone to make updates. In some cases where compliance is a driver, there would most likely be an approver or monitor. I also understand that processes are organic. I was just saying, to Patrick's point, that many BPM tools are geared more towards less organic types of processes.

I was speaking with a business friend yesterday about this topic and she made a good point that most BPM software is really a subcategory of BPM that should be called BPA (or BPMA) for Business Process Automation. There are other subsets of BPM that are also process oriented, but people-touch focussed with a more dynamic approach conducive to an organic process environment. She made a good point.