see how that sentence didn't capitalize? It has a total inability to capitalize. It's like it is totally guessing. 50% of the time it gets it right. 50% of the time and get it wrong.

online help is horrible. (Latest fury: how do I change my accent setting? The Windows help topic says that you can do it, but then doesn't give you a link! I tried to find it buried under something, no luck)

the customer service is always overseas, and none of the agents seem to use the program themselves and their only job is to pass you off to some tip sheet, which of course doesn't help.

Finally, the biggest reason I hate DNS is because, despite all this talk about "training", and all the profile importing that I did the upgrade to version 12, the Dragon on my iPhone works 400% better than my PC!!! Of course this is a general meme for me: AppleWorks, Microsoft doesn't. So maybe it's not Dragon's fault. But if you're not hooked, I would not waste your money and especially your aggravation time. Find an alternative. I don't really have an alternative because I'm a horrible typer (Dragon wanted to write "type or" ha!).

So looks like I'll be whipping out my iPhone to dictate. hassle.