Nick: we agree--but it's easier for people with our backgrounds
The situation we hit once in a while is a person whose background is quite different. Think of a farmer who had a heart attack in his 50s and is working toward a career within his capabilities, a truck driver who had a bad wreck, or an assembly line worker with a back injury. One of them didn't get a high school diploma, but got a GED in the service. None has been in a school environment in twenty-plus years.
Possibly getting a little farther afield from "where do they get their security advice?" throw into the mix that a few of the farmers, truck drivers, and others who weren't dealing with the public on a daily basis still have attitudes toward women and minorities left over from the 60s. Now give me an intelligent and articulate 24 year-old female Japanese-American lab assistant who has lived in the Midwest all her life, speaks with an Ozarks accent, and can do ANYTHING. Oh, and she looks 17 and is cute as...she's very attractive.
Or take it to business/industry and make her one of the techs who goes to the user who can't login because the password must have upper and lower case letters, numbers, and punctuation marks, but can't use dictionary words or $^&*. Sometimes these trouble tickets are handled with, "Uh, maybe we better let Jim take care of that one."
