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Take time to know your team
Understand them, their families, what affects their lives. Try and have empathy for their needs. I am not advocating being their BFF, as that tack usually will fail. Just pay attention, the same way you would one of your own family members. I always have treated the people who work for me, and the people I support as "mine". In doing this I take of what is mine and make sure they are well, happy and most of all challenged. A bored employee is a poor employee. I pass out as much responsibility as I am able, and with that responsibility comes accountability - NEVER take credit for doing what one of your people did - take credit for guidance, but they did the work, make sure the world knows that when asked...
Posted by geffert
14th Jan