I worked for a company some years back that paid half my personal mobile phone bill in exchange for being on call to a reasonable extent at reasonable times. I trusted my manager so was happy with this concept of "reasonable" and since being called was rare it was effectively a bit of free money - all we had to do was submit a copy of the bill and a form.
Then we got a new head of department who wouldn't pay the bills unless he saw a fully itemised bill. Needless to say many of us didn't want to let him see who we were calling so we just stopped claiming, making it clear why we weren't claiming and also that if they weren't paying the money we didn't expect to be called out of hours on our private cellphones.
Odd that the company was so willing to give up that rather valuable fallback option for the sake of about $30/month, but there you go. At a stroke the morale that was already struggling took another dive.
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