A survey of IT managers by NetForecast revealed some of the key metrics that they want their performance monitoring solutions to measure in order to gain visibility into the user experience. Top responses include page response time, number of transactions processed, query response time, traffic flow data and server errors. Gathering this data is essential in providing valuable insight into understanding your end-user experience.
Data reduction is another way to positively impact ROI. With the rise of big data, many businesses today are carrying around more information than they actually need. Clearing out repetitive data and shrinking large files will open up extra storage space and can free up both bandwidth and room in the data center. This allows IT employees to focus on top priorities and increases their productivity.
ROI is a key area of focus for IT pros and discussions around this topic can result in a variety of benefits. Gaining visibility into the end users experience provides a new and useful perspective on an applications performance. In addition, clearing out unnecessary data left on an organizations servers will cut costs and reduce distractions. This added value leads to more productive discussions and faster results from IT departments.
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http://www.real-user-monitoring.com/improve-your-roi-by-monitoring-user-experience-and-reducing-data/)
