We've got three main managers...one is primary. The other two report directly to the first, but are in charge of the two halves of our division. The three very rarely have the same information or insight on any given major topic. One thrives on chaos; one is very much a "let 'em work and stay out of the way" leader; and one has self-esteem issues and just about panics whenever a company manager makes an offhand comment.

We've had the same comment-criticisms directed at mgmt for 5 years, and every year, the division head seems surprised at the results.