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Free Helpdesk stands out for its easy setup and user friendliness

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1 Vote

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How about HESK?

jrewolinski 9th Oct

http://www.hesk.com/

Way more features than this, and just as simple to install and use.

0 Votes

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Spiceworks

CreamingSoda 9th Oct

Spiceworks also works very well as a help desk and network inventory software =)

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OTRS looks good

PaddyCork 5th Dec

The free OTRS helpdesk or OTRS ITSM is free if you customise yourself. Has anyone installed/customised this and how are you faring?

http://www.otrs.com/en/

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Knowledge Base with help desk capabilities

dmitrymin 20th Dec

I would recommend checking out Safeharbor's SmartSupport platform - http://www.safeharbor.com/solutions/smartsupport/

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