Who gets cable in a rural area? And why is cable supposed to be better? This is a bit of an over-generalized argument - my business ADSL (in a rural area) is faster and more reliable than my mother's cable (in an urban area) which is the same cable available to small bsuinesses. Yet in other areas, cable may be 10x faster than ADSL. Most of us would love to have fast cable for our small businesses, but alas, we are limited to what is available to us. I don't think Jack meant to antagonise us, but deriding us for having to use a technology that is all that is available to us doesn't go down well.

And I have yet to see any real value for most businesses out of social networking. I have found one - a number of suppliers - my security (Sophos), my ISP, my colocation centre all provide status on Twitter. With the Tweetz desktop gadget, I can keep track of just a few people who have something to say that I am interested in. I still have to see any compelling reason as to why social networking is really this great PR juggernaut. With people getting jail sentences for really offensive tweets, high profile people e.g. footballers being fined for bringing the game into disrepute with their tweets, the amount of data leakage that goes on with Facebook, it appears to me that the risks of social networking to most businesses far outweigh any benefits.