Here's a winner for you
And this was the Help Desk that wrote it up:
"MONITOR IS STUCK ON THE SIGN ON MENU
ASSOCIATES SWAPPED THE MONITOR AND ANOTHER MONITOR WORKED JUST FINE
VERIFIED THAT THE PROBLEM IS WITH THE MONITOR
VERIFIED THAT ALL CONNECTIONS WERE PROPERLY SEATED AND SECURE"
Figure THAT one out just by reading!
Added: Oh, the fix? Three fingers...