I use Snagit every time I go into the office at my day job. It is indeed nice for what it is, but as a more budget-consious reviewer, I did dock it one star on price. If it was more reasonably priced, like perhaps $20, I would have given this app a 4 out of 5.
In case you are wondering why this isn't a perfect 5 out of 5, I should note that there were a few bugs here and there that I encountered when running this program on Windows 8, which is pretty much the next flagship OS for Microsoft. Nothing too noteworthy, but simple things like the snapshot selector freezing here and there at random, which I'm sure will be addressed in a future update.
Finally, did you actually read my article carefully? I mention the nifty edit features you get right after you take a snapshot for adding symbols and shapes as well as the ability to accurately select parts of a screenshot without the manual cropping mess, which are the kinds of things TechRepublic readers are interested in, given the business time-saving bent.
I understand your argument about merely scraping the surface. But as a reviewer looking at this from the standpoint of doing regular screenshots and basic video capture, digging through menus or whatnot is the last thing a screenshot taker is going to want to do, hence why I mentioned the hotkeys mode. Extra features that aren't obvious or real time-savers like the DirectX capture mode are not meant for my target audience, which is not looking to play games at work. There is a need to just get the job done without poking around the main app. I understand that.
So yes... in summary, I actually do use this product and I am indeed entitled to my opinion in this regard. I'm sorry you didn't find my review up to your standards however.
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