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I agree the touch capabilities seem to be causing some confusion, with some assuming they're use is mandatory. (I object to them mostly because they're enabled by default, even on non-touch systems, but I have the same complaint with W7. If you don't want them wasting overhead, you have to manually disable them.)

However, the scrolling behavior is going to blow several minds where I work. Frankly, many of my users have never figured out the scroll wheel when it was simply a vertical movement tool, choosing to drag or click scroll bars as they did before scroll wheels were introduced.

I don't know what percentage of your users know keyboard shortcuts, but it isn't many of mine. Microsoft has been discouraging keyboard shortcuts for years. I say this because they removed the underlines from beneath the menu commands. I can think of no other reason to do this than to attempt to hide their existence.