After reading this review and having had recent issues with iTunes Backup, I downloaded and purchased this product hoping to pry control and establish some independence from Apple.
First of all, when this software and review says "get direct access to your iPhone files..." that is the core of the functionality. Yes, you can export and rename content on your iPhone as advertised, but the software overlays and accesses your backups without offering any discernible improvement to controlling backups and content. The interaction with the backups, without any additional transparency in managing the backups is lacking and a bit unsettling.
So, if you want to create the occasional one-time export of content as a backup, this software will do that. However, if you are hoping to add control over your backups beyond the pittance offered in iTunes or iCloud, this is not your solution.
More importantly and concerning, after installing and using iExplorer I experienced an issue with iTunes and synchronizing my iPhone. I received a message that iTunes cannot sync apps to the iPhone [phone name] because the apps installed on the iPhone could not be determined.
Furthermore, my initial effort to restore from a prior backup was not successful due to an error message regarding insufficient capacity on my iPhone (which had excess capacity prior to iExplorer). Resolving this issue required that I reset the iPhone erasing all phone content and settings.
To be fair, I cannot confirm that the insufficient capacity error message is related to iExplorer, but a. I would not be restoring if it was not because of iExplorer and b. this capacity issue being coincidence seems suspicious.
All in all, a very disappointing experience and while my iTune syncing may have been an isolated incident, I have no intention of re-trying software that caused complications with the functions it is intended to simplify.
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