The great Khan was truly expert at unleashing the power of his people. None other than Stephen Covey wrote that the possible performance gain is 500%. My own experience as an executive proved Covey was right. But when I was a command and control type, I was actually creating most of the problems I was trying so hard to solve and spent too much time blaming my people instead of myself. Once I figured out that their job was to figure out what to do, how to do and then do it, and my job was to help them with whatever they needed to excel at their work rather than commanding and controlling them, their performance rose significantly. Listening to their concerns and responding to those to their satisfaction or better whether with better training, tools, plans or discipline became my road to success as an executive/manager. It really feels great to be able to cause your people to love to come to work. Any executive/manager can learn how to do this because it is very simple.
Best regards, Ben Simonton
Author "Leading People to be Highly Motivated and Committed"
Keep Up with TechRepublic