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Hard drive locked and silly technician bending over backwards to help!
One scheme which wasn't discussed was one in which the hard drive is said to be locked. When looking into the problem, I found that drives could be locked with a password to "protect" the system if it was stolen. This was a Dell computer from memory, and the recovery files were overwritten, resulting in this message your drive is locked. I googled for information on this and found a program that would "unlock" it for me and it cost $15 for a 120 GB drive. I declined to be blackmailed, and was lucky enough to have a full backup and installed another drive. The system's owner insisted on using Incredimail on this computer, much against my advice and this was the source of her mail spam of which 25%was spam. The filter she paid for didn't help her much. It came from the same crowd who are suspected of funneling spam her way after stripping the addresses from her incredimail program. Even after advising her of the problem she insisted on using her old email address. I spent an incredible 4 weeks on and of before I finally cracked an told her to go away. The drive is still locked and I would appreciate some help with this.