Tony_Scarpelli, I think that Jack's list is pretty sensible. I've changed laptop screens in the past but now prefer to pass that work on to a local laptop repair specialist - it's a job that looks really easy but every one seems to be different to the last and, if this isn't something that you do regularly, finding the right replacement screen may be a challenge.
We're offering our own hosted services and I have to say that it's a good way to make great margins (whilst simultaneously getting your small business clients a better deal) without having to leave the office. But Jack is right - it takes a lot of planning and, if you don't have the right resources, it's likely to go wrong pretty quickly. My advice: Get your servers and DSL lines in place first and then see if you can run your own business across the Internet back into your hosted servers. If you get fed up with it being slow or unreliable, then you can guarantee that your clients will too!
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