Don't downgrade to 7 from the new system we sold you with 8 because we are not going to provide Drivers or support for the old OS.
We might provide support for the Hardware but you'll first have to prove to us that it is really a Hardware Failure and not the Software that you have installed on it which is the problem.
Now as I used my newspaper to swat a fly that was annoying me this morning I want to know if my iPad is covered for the damage that it got?

Or do I try to wrap my Fish & Chips in the broken thing?

Either way it's not very good for much that the old media was so great for.

Col