Disagree
Only people who don't know how to use Windows effectively don't know how to create a floating toolbar on the left with all the programs you use on it, only relying on the start button for things you don't typically use. Then, a savvy windows user will put another toolbar on the right of the screen, with shortcuts to the filesystem with expandable menus, frequently used folders (again, expandable,) documents, etc.
I can navigate to c: windows/programs in a jiffy to find ALL my programs IN ONE FOLDER (XP, stupid of them to put them in TWO folders on 7.)
I'm pretty sure that's how it needs to be done as 100% of the users in my office (me) do it that way, and everyone else in the world, should, too!
