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I am sure there are more, but good start. Not sure about the Outlook one as necessary, but the rest are definitely needed. The HS students that work as my aides know how to do all of this when they do one year with me, except the Outlook just because our school uses Google Business.
Equally important, you should know how to CLEAR those cached credentials.
It spat up a strange window that said something and then turned off I didn't do anything. 
Col
Col
Given enough time to talk every user will eventually trip up and tell you what they did. Just gotta know how to ask the right questions and make noncommital noises at the right times.
Because that is what is important to them not the OS 
for the OS, Office suite and any other productivity software. Keep records.
They need to know to look at the event logs. If they ignore the event logs there will be many issues they will never diagnose correctly.
If I had not seen your subject line no one could have convinced me you weren't talking about basic Computer support skills. Someone seems to have lowered the bar,...
Whether you have PCs or thin-clients, you should have a solid understanding of imaging various machines. All of the above mentioned are important, especially printing. But backups or data retention are very important. Your organization might be required to store emails, etc., for a period of time. Our admins do a lot of user profile work. Some Wi-Fi skills would be handy as well.
Without a working network connection, those servers are merely space heaters. Learn how to use ipconfig, netstat and telnet before you dump that application problem on the network team
I'm surprised this wasn't mentioned. As far as the user is concerned, he needs his workstation to be productive and that's with the apps. The user doesn't care about the OS or the Network.
I think that can be assumed, like knowing how to navigate a file structure or boot the system.
Every rookie admin should know how to make straight/cross UTP cable before anything else.
It's faster and easier. Admins have better things to do with their time than make cables. You might as well expect them to solder.
tell if they're straight or cross over or badly made. Now that doesn't mean you make them all the time, as you should buy standard lengths, but helps when you need an odd run.
You don't have to worry about them being "badly" made. "Odd runs" should be avoided. I don't know how many times I've had problems because some smart IT guy reterminated a network cable.
Unfortunately, what should be and what is are two quite different things.
Most of the odd runs I've come across exist because the customer wants the computer or device where it is, but doesn't want to go to the expense of having a new drop pulled. So they bought a 50-footer and ran it from the switch port, up into the ceiling, and down to the device; as long as the device doesn't move more than four or five inches in any direction, it works just fine...for them.
Most of the odd runs I've come across exist because the customer wants the computer or device where it is, but doesn't want to go to the expense of having a new drop pulled. So they bought a 50-footer and ran it from the switch port, up into the ceiling, and down to the device; as long as the device doesn't move more than four or five inches in any direction, it works just fine...for them.
Admins will need to learn how to securely integrate to their environment devices that users brings on their own. Understanding how to set a BYOD policy is a must.
Admins needs to know HyperV, Vmware. Understand VDI technology. I forget Citrix too.
Admins needs to know HyperV, Vmware. Understand VDI technology. I forget Citrix too.
all the training and extra staff to cover while people learn all this?
Actually I confess I don't know how to control that. I thought Windows just did it by default.
We have over 800 "devices" connected to our network, knowing where they all are and how they all connect,saves a huge amount of time in problem searching.
we have probably around 225 here, and very important when we got new building that i mapped everything out perfect. has made my job immensely easier
This list seems relevant to office admins, but I expect the list to look different for a DC admin. What does everyone else think?
You need to be able to find something USEFUL on Google (or your preferred search engine). Someone had that problem before.
Not just knowing that it's ok to google, but knowing the proper search term to bring up the answer you need. I can't tell you how many times I've had another admin say they'd been trying to fix something for two days, had googled it, everything, can I help? I give them a 6 word google search and the answer comes up in the top 5. "Oh, I didn't think to google for it that way"...
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