There's a clear difference between "broken" and "don't like" but this article simply mixes the two. It's also wrong to describe an obvious or intuitively "normal" condition of commercial affairs - competition between would-be suppliers - as a broken state. I don't think it's broken at all and has brought us wonders over the years, (Without Wintel would there be an internet? It's a bit like having telephony but no telephones I suppose? The internet could not have been hosted on IBM 360/370 technology; it needed the wildfire nature of the personal computer.)
Things that are "broken" that concern me are things like synchronisation between the various device types - PCs, Macs, Tablets and phones - that just isn't there. The inability of operating system software or programmes to look at what is already on the intended host device and sort themselves out acordingly at installation time. The determination of software writers to ask questions at instal time that for most people are just unanswerable. (How about "POP3, IMAP or Exchange?")
And then there's Microsoft Office and its inability to view Microsoft Documents. And that's been a problem through 2 or 3 product iterations now.
PS WTF is GNOME?
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