The vast majority of my wasted time due to IT is dealing with problems with printers, printer drivers, spoolers, on and on. A particular area of dismay is that when Epson the waste ink pads in their ink jet printers fill up, the user cannot replace them without dismantling the printer, and the cost of replacing them from an "Authorised" Epson repair shop exceeds the cost of a new ink jet printer. Hence we have a horrendously wasteful contribution to a rubbish dump. Why not a simple slip out slip in pad. It would slow ink jet sales, but every now and then we all need to think about the environment. Hard plastic cases and metal innards do not decompose.