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Don't forget WP's version compatibility
For the past 20 years or so WP has maintained file compatibility with WP6. Users who adopt a newer WP release do not lose access to their previous files, (which I believe would be true of MS Office users as well), and users who do not adopt a newer WP release don't lose the ability to open files written with newer versions of the software. WP also maintains familiar features; users would need to learn any new features that are introduced in new releases, but they don't need to learn a whole new word processor just because of a version upgrade. That is in sharp contrast to the MS Office Suite.