The Office Suite wars are over
Word has always been crap, but has become the de facto standard everywhere. The ship for WordPerfect sailed when Novell bought the product, pretty much the death knell for any software. Back in the day WP was superior in every way. Unfortunately, Windows versions perpetually suffered from stability problems. And now, with a ribbon UI? Seriously, you have to copy that horrible feature from MS Office? There is not a single new feature that MSO or WP have added in the last 15 years that is of any real use to real world users. LibreOffice (the living fork of OpenOffice, which is pretty dead anymore) has all the features anybody could want from an office suite, *and* it imports and exports all document formats, *and* it's free, *and* it runs on all desktop platforms.
WP users are clinging to a fantasy that doesn't exist. WP will never regain traction in the real world. LibreOffice and open document formats are the way forward. Of course, that's my own fantasy. MS will likely continue to dominate the space for the foreseeable future.