We need LESS emphasis on "documents"
While I agree that a lot of time and money is wasted in pushing documents around, I also don't think the only solution should be better document management. We should also be weaning ourselves from being so document-centric. What good is a 6 month old retrieved document if you can just as easily -- if not more easily -- pick up the phone and talk with the author about what is happening now, not 6 months ago when the document was created? It's too easy for document management to become an end in itself, divorced from real world collaboration and work.
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