I was thinking of some female customers that I have run across who use their Fingernails to drive the Touch on their Smart Phones/Tablets.
I've seen several cases where they have cracked the screens and continued using them because they still work and their long Fingernails are not subject to cuts. Of course when they come to me with a problem I have issues using their devices as I don't have long fingernails and unless I have one of those Plastic Screen protectors handy for their device I don't use them.
But the point I was trying to get across a couple of days ago was that people continue to use these things when they still work regardless and they expect them to be
"Repaired" by the Techs when they run into problems.
However seeing the way that some people use Touch Devices personally it wouldn't surprise me if they cracked the screens with either their Long Fingernails or a Stylist, I've even see some use a Ball Point Pen to activate the Touch Capability of their devices. Some have claimed that they have seen me use one so it's right and safe. But as they can not tell the difference between a stylist and a ball point pen I tend to not worry too much about their views except when they complain that the Stylist that I use has run out of ink and no longer writes on paper.

Col