I personally hate coffee and don't even like the smell of it as it stinks up the hallways near the coffee pots and machines. I do, however, love Coca-Cola and want to know where my free pot of Coca-Cola is? It is really annoying to me that coffee drinkers get their beverages for free and the rest of us do not.
Now, to the point of the article and all of these single serve IT services. Without internal infrastructure, how are you going to connect to them? To get the same performance as you would get for local stuff, what size internet pipe do you have to have and how much does that cost? When they break or don't work, who is going to support them? Sure, it's nice to be able to point the finger at someone else and say, "it's their fault Jane can't do her work this morning," but if it takes their support nearly a week to fix something simple (using my last "cloud" provider experience here), that's not too good and Jane's work still isn't getting done.
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