M2M will only ever be applied to simple context decisions where the cause and effect of management problems is constant and well defined. I.e like a fridge ordering milk. But even then, the technology will probably not be that great. Why? Because your 10 year girl (who doesn't know) or your 18 year old boy (who does care), will not put the Milk back in the exact right fridge hole. The fridge will think your out of milk and you'll end up with new orders of milk when you already have three in the fridge.

So this is my response to such a CEO: have you a decision in your business that you will always know the source circumstances of the problem and exactly what the solution will be? (Plenty of these do exist by the way) If so, then sure, I reckon we can build a M2M device to help you out. If not, then you probably stuck with people as managers. What a bugger!