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Most people who run businesses loathe upredictability.
Their first reaction is what did you do wrong?
Their second is to cut you mid flow, on account of you attempting to answer, means it was all your fault
The third is to make sure you get the honours, now you've admitted it.

My first reaction to a strange situation is questions not answers.

So if that was the intent of these, and a quick glance at many of the actual questions should show it wasn't.

Fail...

Know your audience.