Anyone wanting to keep essentially all of their emails may want to look at a product called "MessageSave" (Google it). The program is an add-in to Outlook and runs just under $50. The advantage is that it will allow you to drop an email into an Outlook folder and then it is automatically saved to a folder outside of Outlook. I have tried that using local (C drive), attached (USB drive) and networked storage on another computer and it works flawlessly. This is just one of the great things the program can do, but for some of my wifes sales people it would be the best thing since bread and butter. The transferred emails (with attachments included if desired) can be opened from the external storage area just like a regular email and can be replied to or forwarded just like a regular email that would be in Outlook. Once steup it is a simple drag and drop to the Outlook folder that has been mapped. No copy and paste, no creating a page, renaming, etc., just Drag and Drop.