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Message 23 of 43
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Dell is off my list permanently
Bought a very high end $2000+ Dell a year ago that failed after 30 days. Called in the problem and Dell wouldn't send a support technician to my location (despite my having a 3 year next business day onsite warranty) because... they couldn't locate a replacement 1080p panel for the machine. This went on for 30+ days before they finally shipped me a new notebook. At one point I was told by a frustrated support technician (after he told me that they actually couldn't locate the panel in Dell's worldwide inventory) that their accountants told him not to provide any more support because it was getting too expensive. Eventually the machine was replaced and I no longer purchase Duh'hell notebooks.

Bad for Samsung for buying into Microsoft's UEFI Secure Boot bunk. Good for Samsung for supporting their clients. Based on the above story, I'd be more inclined to trust Samsung than I'd ever trust Dell.
Posted by lkarnis@...
5th Feb