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"Your users can get to work in the tool immediately and quickly work around shortcomings." While I'll grant you the "get to work quickly," the trend in modern consumer products is to deliberately make them "unworkaroundable." I can't tell you how many times a nearly-ideal solution is rendered useless because of a feature that was so minor to the developer that they probably flipped a coin about it, but resulted in a disqualifying ( and un"work-around"able) fault.