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Office 2013 & Office 365 Licensing
Microsoft is, IMO, alienating its user base in a number of ways including but not limited to this latest issue of licensing for Microsoft Office. The simple truth of the matter is that we have LibreOffice, Open Office, Kingsoft, and Softmaker FreeOffice that are either opensource or low cost options to replace Microsoft Office. Any of these will do 95% or greater of what most users need to be completely productive in the retail, corporate, and educational communities. They are all also completely Microsoft compatible. The same thing proves true with operating systems. There are viable no-cost or low-cost alternatives available that function just as well if not better than Windows 8. When a company stops listening to the communities that put them where they are today then they begin the slow but sure descent down the slippery slope. That, of course, takes time but without a change of mindset and corporate philosophy it will eventually happen.