Don't understand the purpose of this article apart from mislead people to think MS surface is not good enough. The bottom line is MS tablet beat any tablet in the market bar none. It can do anything all other tablets is capable of doing and has functions other tablet can not even dream of doing.
I wonder how many percentage of tablet users have tried reparing or opening their tablet and how it is a point of decision on which tablet to buy.
Can't remember any company in the past 8yrs i have worked for where the motherboad or component of a desktop or laptop is faulty and they wont rely on warranty and send it back. The most they do is either upgrade the memory.
I am not saying once in a while you get someone in the support department that want to take aprt a device.