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Seems like the author is working very hard at a research paper rather than a real life experience, if you can outsource hardware why would there be any IT in the company? If everything's on cloudy why on earth you need a Workplace? To print business card or meet your client by yourself ? That's a real Big company your are working by yourself.

Don't dream too much what technology can bring you, before you fired all those ITs. If you trust SAAS can handle everything, that will only make you worse, because you are not talking to human but machines.