Wishful Premise
"The increase in inhouse departments going their own way and buying on-demand software - shadow IT - makes it all the more important for tech to impose some order."
This sort of thinking, that the rouge users can be corralled ignores the historic and contemporary root cause of shadow IT. IT managers thinking that they, and not the users, should dictate and control the tools that the business runs upon, especially when IT management thinks that it should have the ultimate authority to impose order.
Companies forget at their peril that, "Those that make peacful revolution impossible, make violent revolution inevitable". In these cases the IT department gets scrapped or outsourced as part of "business economy" because they can no longer gain or keep the support of the departments that they serve who should nad would demand otherwise. If that 'shadow IT" does exist, it may already be too late for the CIO and the IT team.
