With Trackit, it will find any software it "knows" about, and we have one person who identifies the new software found, so that we don't get too confused. Also, there is a convention used for naming, that way you don't end up with "Word" "MS Word" "Word 97" "MS 97 Word", etc etc. We report exclusively out of MSAccess by creating an ODBC link to the Trackit data tables, which is how we found out about the duplications in identified software. (query for "like [app name]" ) The whole thing took about 3 months of tinkering in my "spare time" but it now works fine. It saved our division about 100K in licence fees when the BSA and MS came to negotiate an agreement with our company. And yes, you need to be strict about local permissions, access to the installation sets, and everything else, or stuff just creeps in! We run the Trackit ! audit weekly and its amazing how quickly some things can get inside your guard and spread about. Hope this helps someone.