taken into account
processors and viri certainly, make no mistake, slow things down. but viri fall under "extraprdinary circumstances" being pretty uncommon (my helpdesk covers 20,000+ people, and it's pretty rare for us) and a slow processor should be taken into account-that is, when most people say their systems are slow, it's because they've noticed it behaving SLOWER than normal. of course a 133 is going to seem slow. to a person used to a 500+ machine. to a guy with a 66, (believe me, they are still out there) it flies. so you have to take into account the processor speed then DIScount it. The author is talking about fixing something out of the ordinary. my statement was that I really didn't think these things to look for and try were uncommon, possiblyoverlooked, but hardly a revelation