Report Offensive Message

I was suprised to learn from a customer that the several former techs that he used did not see a need to use heat transfer compound. He just had a serious performance issue with his Win98 box running an AMD processor. He informed me that he had just gotten a new CPU installed and the tech didn't use and compound. After we added some the compound the issues resolved and the machine began to run much faster and more reliably than he had ever experienced. Just a note that some of the "old dogs" don't even use the "old tricks" to cure common problems.