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I?m afraid I must agree with freddy2k1 about the user who opened the e-mail virus (twice). This person refused to use common sense. Is this the type of employee you want in charge of major accounts or a department? Fire the bum. Don?t give him an etch-a-sketch, an abacus, or a promotion. Give him an invitation to the parking lot. (Incidentally, my boss did the same thing with the Melissa virus. I fired him...but he keeps coming back to work.)