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Make Subject Line Meaningful: It's also very helpful if the sender makes the Subject line as meaningful as possible. For instance, "meeting notes" could apply to many different meetings. Be more specific. It will help the user later when sorting through a hundred emails to find something specific.
In the past I have used subject lines to create rules and file email on specific projects. For example, email with a subject called ESRP-1 were all releated to a specific project and could easily be filed in a separate folder.
Production problems had subject : Production, etc.,etc.
If the team involved agrees on a subject title, correspondance can easily be sorted and saved for documentation purposes.
Production problems had subject : Production, etc.,etc.
If the team involved agrees on a subject title, correspondance can easily be sorted and saved for documentation purposes.
I am so happy to see a article on this topic. This has been a hot button issue for me because I am tired of reading the email from people who feel free to send anything they think is important to everyone in the company. I work for a company of over 3 thousand employee's. If you send a company all message it will get sent to all those people! Please choose care when sending those messages. If you are the email admin, I suggest that you hold company all messages and only send them 3 times a day. It is very distracting to get email about the golf league when you?re looking for that critical email from a client.
Also, please check with one of the virus myths/hoax sites before sending email about a virus/hoax.
Has anyone seen a updated book like
Netiquette
by Virginia Shea published in May 1994.
http://www.albion.com/netiquette/book/TOC0963702513.html
Does your corporation have email standards ?
Thanks
Also, please check with one of the virus myths/hoax sites before sending email about a virus/hoax.
Has anyone seen a updated book like
Netiquette
by Virginia Shea published in May 1994.
http://www.albion.com/netiquette/book/TOC0963702513.html
Does your corporation have email standards ?
Thanks
We typically use the Subject line to help us sort our e-mail into appropriate Outlook/Exchange sub-folders. For example, if the subject line begins with "REPORT:" the message is routed to the Reports folder. Similarly, we may assign such items a Follow-up Flag. Since it is important that these tags be somewhat unique, we capitalize them and follow them with a colon (as shown above) or enclose them in brackets or braces (ex. [Report]). Note that once the tags have been inserted at the beginningof the subject line, you can still name the item descriptively.
Another use for BCC: We frequently "broadcast e-mail" to hundreds of internal users. The mailing list alone can consume thousands of bytes per e-mail. It is also distracting to haves pages of address in front of one's e-mail. So for large numbersof addressees, we use bcc.
I still remember paper carbon copies. I'll use "carbon copy" for cc and bcc until I die. It's a perfect metaphor for the usage.
I still remember paper carbon copies. I'll use "carbon copy" for cc and bcc until I die. It's a perfect metaphor for the usage.
One of the areas I have encountered alot lately is that folks are not as adept at email or using it as a business tool. Most treat it as a "warm fuzzy" form of communication. I had this pointed out to me and the level of correspondence has significantly changed as well as the volume of responses to my messages. Remember, there are people attached to your messages and even though your disseminating information, it is important to remember that personalization, and taking an extra moment to address an individual makes you $$$ in the long run.
Be specific about who is to take what action. I hate it when I see an e-mail addressed to 3 people and the message says "Please call Joe about ...". Joe doesn't need to be called three times. If the message needs to be addressed to all three people the text should explicitly say, "Sally, please call Joe ...".
I don't think that when something seems outdated one can simply say "okay, I just changed it." There are all sorts of acronyms and terms that have very old-fashioned origins. The phrase "rule of thumb", for example, is based on an old english law that said you weren't allowed to beat your wife with anything larger than your thumb.
Not that this really matters that much...but it just seemed kind of weird to me to state as a fact that "cc" definitely stands for "courtesy copy" when you will find that, in reality, it stands for whatever people want it to stand for.
Not that this really matters that much...but it just seemed kind of weird to me to state as a fact that "cc" definitely stands for "courtesy copy" when you will find that, in reality, it stands for whatever people want it to stand for.
When my boss gets back from a week long vacation he has 75+ emails that it takes him at least a couple of days to sift through. I've made it a habbit to just make a list of things and send them all at once when he is caught up with everything or just review the list in person at a better time. I also don't speak with him unless it is something prudent. Also, reviews are coming up ...
Nice to see I wasn't the only one whose feathers got a bit ruffled at the suggestion that "cc" is shorthand for "complimentary copy."
Our English language is a dynamic one, where new terms and concepts grow out of the old. Like it or not, "cc:" is a short-hand version of "carbon copy," taken from the typing instructions on paper memos. We've just applied the paper analogy to a new medium of communication and run with it.
Don't forget that "e-mail" is a strained, outdated metaphor, too -- one whose origins are deeply rooted in the days of pen, paper, and postage. Calling it "e-mail" reminds me of the days when automobiles were referred to as "horseless carriages."
*************************
Scott Simmons
Comics & Internet Sales
http://www.heroesanddragons.com
Folding his English degree and putting it back in his pocket ...
Our English language is a dynamic one, where new terms and concepts grow out of the old. Like it or not, "cc:" is a short-hand version of "carbon copy," taken from the typing instructions on paper memos. We've just applied the paper analogy to a new medium of communication and run with it.
Don't forget that "e-mail" is a strained, outdated metaphor, too -- one whose origins are deeply rooted in the days of pen, paper, and postage. Calling it "e-mail" reminds me of the days when automobiles were referred to as "horseless carriages."
*************************
Scott Simmons
Comics & Internet Sales
http://www.heroesanddragons.com
Folding his English degree and putting it back in his pocket ...
I ask my direct reports to use the Important flag (red exclamation point) in Outlook. It is especially helpful when I've been out of the office.
A pet peeve: people who send an email asking a question to 12 people.
A pet peeve: people who send an email asking a question to 12 people.
Let's not make up replacement terminology - it confuses people, and the last thing we need is any more confusion for computer users. Some of them can barely operate their machines as it is. Here's what Microsoft Outlook 2000 says about the abbreviations:
To, Cc, and Bcc boxes
You can send a message to recipients by separating their e-mail names with semicolons ( ; ) in the To, Cc, and Bcc boxes.
Box Meaning
To Message is sent directly to the recipient.
Cc Carbon Copy. A copy of themessage is sent to the recipient, and the recipient's name is visible to other recipients of the message.
Bcc Blind Carbon Copy. A copy of the message is sent to the recipient, and the recipient's name is not visible to other recipients of the message.
It's not courtesy copy, or complimentary copy, it's CARBON copy.
The rest of the article was very good, by the way.
To, Cc, and Bcc boxes
You can send a message to recipients by separating their e-mail names with semicolons ( ; ) in the To, Cc, and Bcc boxes.
Box Meaning
To Message is sent directly to the recipient.
Cc Carbon Copy. A copy of themessage is sent to the recipient, and the recipient's name is visible to other recipients of the message.
Bcc Blind Carbon Copy. A copy of the message is sent to the recipient, and the recipient's name is not visible to other recipients of the message.
It's not courtesy copy, or complimentary copy, it's CARBON copy.
The rest of the article was very good, by the way.
I get messages, almost daily, consisting of three or four lines of plain ASCII text that were composed in Microsoft Word and sent as attachments!
To read these messages, I must wait while my PC starts Word and then downloads the attachment from the mail server! That takes time; a lot of it. The server is heavily loaded and my PC is not exactly state of the art (133MHz).
If your message is just plain text, send it that way; attachments waste time and subject the recipient to the risk of viruses! If you must compose it in Word for other reasons, cut it and paste it into your mail client rather than send it as an attachment.
To read these messages, I must wait while my PC starts Word and then downloads the attachment from the mail server! That takes time; a lot of it. The server is heavily loaded and my PC is not exactly state of the art (133MHz).
If your message is just plain text, send it that way; attachments waste time and subject the recipient to the risk of viruses! If you must compose it in Word for other reasons, cut it and paste it into your mail client rather than send it as an attachment.
LAN users forget that some recipients may be at the end of a dialup connection. I really hate that 25-word multi-colored, ransom-note-style message with a 1-MEGAbyte bitmap background in colors that make the text almost impossible to read, sent to all 1500 local users.
So, tell me what I need to know, ask what you need to know, but *please* don't waste your time and mine demonstarting that you have no artistic skills whatsoever.
Ditto for huge signatures.
So, tell me what I need to know, ask what you need to know, but *please* don't waste your time and mine demonstarting that you have no artistic skills whatsoever.
Ditto for huge signatures.
Do not use chatting language shortcuts which is informal way of addressing.
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