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Standards, Schmandards!
Standards are a very BAD thing if enforced equally across the board. To do a good job usually requires the ability to go beyond the standard. And that will be the problem with these standards: they'll work fine for awhile until they become entrenched. Then they'll become a straighjacket. Eventually, IT departments will be about as efficient and friendly as any governmental bureaucracy. Little beetle-like auditors will begin to appear at your door -- just like the government today. Take a que from the fact that ISO 9000 is popular in Europe: a Europe that is trying to add a new transs-European bureaucracy (in Brussels) to it's already Kafakaesque national bureaucracies. Am I surprised they go for it? Nah, business as usual over there. But here, we should resist it.
14th May 2001