<![CDATA[Discussion on Cost-saving strategies: Automate clerical processes ]]> en-us 2013-06-19T19:24:24-07:00 <![CDATA[Some definitions]]> Wed, 12 Nov 2003 21:11:40 -0800 <![CDATA[What "improvements"?]]> Wed, 12 Nov 2003 06:50:00 -0800 <![CDATA[SEI CMM]]> Tue, 11 Nov 2003 19:31:36 -0800 <![CDATA[Keep people in mind...]]> Tue, 11 Nov 2003 16:04:23 -0800 <![CDATA[Sensitivities are Exposed]]> Tue, 11 Nov 2003 11:51:56 -0800 <![CDATA[Survival of the fittest?]]> Tue, 11 Nov 2003 09:45:38 -0800 <![CDATA[WordPerfect, yes!]]> Tue, 11 Nov 2003 06:17:21 -0800 <![CDATA[Well, what we _do_ is automation!]]> Tue, 11 Nov 2003 04:16:17 -0800 <![CDATA[What we DON'T need right now is more automation!]]> Mon, 10 Nov 2003 07:37:38 -0800