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I'd like to know who were the web hosting firms that Jessica Gallaghre and Harvey Jacobs had problems with. Nothing's more infuriating than when you've got a problem to resolve, but you're dealing with a firm completely devoid of human contacts. There needs to be a BBB (Better Business Bureau) geared specifically to the WWW.
First, probably no one will name names in public for fear of libel suits.
Second, I think Harvey Jacobs, self-professed lawyer of the internet, will jump in on any such issue claiming experience in just such an event. The last time I saw his name here, it was about deep-linking to other people's sites--a major no-no according to him, but not enough to stop him from deep-linking to articles here that mention him by name!
Second, I think Harvey Jacobs, self-professed lawyer of the internet, will jump in on any such issue claiming experience in just such an event. The last time I saw his name here, it was about deep-linking to other people's sites--a major no-no according to him, but not enough to stop him from deep-linking to articles here that mention him by name!
Truth is an absolute defense against any and all libel/slander suits. If it's true, and you can prove it, you can say it. No law degree required.
The problem with truth as an absolute defense is that many corporations practice SLAPP -- (S)trategic (L)awsuits (A)gainst (P)ublic (P)articipation. That is, they will sue you anytime you say derogatory things about them in public, whether what you say is true or not, to punish you (since you'll have to pay for a lawyer etc.). Just ask anybody who's been sued for saying true things about the Scientologists!
They can sue all they want; all you have to do is counter sue for all legal fees as well as harrasment; if the statement was obviously true (and you can convince the court) the company will end up paying your lawyers as well as theirs, and have egg on their faces in public.
A vast majority of the hosting companies out here are operated by people who either are too young and inexperienced to understand real business, or by people who treat this business like a numbers game. If you consider that your web site is an important aspect of your business, and not a hobby, then you should find a host that can deliver what you need to succeed.
The ultimate goal of a starting site owner, who wants to develop a professional site, should be to find affordable starting space, transfer, uptime, payment administration and support. They should find their service from a company they can work with closely. A teenager in his bedroom or a huge company with ex-MacDonald's employees running the machine, just won't get it done. If you are a beginner, you may need all sorts of help (even with html and code problems ... which most won't touch).
However, the final goal of all starting webmasters should be to eventually succeed to where you outgrow your host and require yourown dedicated solution. We've seen this happen quite a few times and that's when you know your system is solid. In the hosting business, making it means more than having 100,000 sites on your systems. It means that you're financially solid, keep your employees and will be around in ten years to buy stock in the .com's you helped to get started out.
Beyond daily backups, billing, backbone connections and server technology is the most important thing ... People!
All other things being equal, it'll be the people that make the difference. If you want the best service, get the best team of people you can find that supply it. Their knowledge will be your knowledge, so make sure they know something about serving your needs and what it takes to win.
If $2 a month is what you base your business decisions on, then go with a free host. At least this way, you won't be mad all the time.
The ultimate goal of a starting site owner, who wants to develop a professional site, should be to find affordable starting space, transfer, uptime, payment administration and support. They should find their service from a company they can work with closely. A teenager in his bedroom or a huge company with ex-MacDonald's employees running the machine, just won't get it done. If you are a beginner, you may need all sorts of help (even with html and code problems ... which most won't touch).
However, the final goal of all starting webmasters should be to eventually succeed to where you outgrow your host and require yourown dedicated solution. We've seen this happen quite a few times and that's when you know your system is solid. In the hosting business, making it means more than having 100,000 sites on your systems. It means that you're financially solid, keep your employees and will be around in ten years to buy stock in the .com's you helped to get started out.
Beyond daily backups, billing, backbone connections and server technology is the most important thing ... People!
All other things being equal, it'll be the people that make the difference. If you want the best service, get the best team of people you can find that supply it. Their knowledge will be your knowledge, so make sure they know something about serving your needs and what it takes to win.
If $2 a month is what you base your business decisions on, then go with a free host. At least this way, you won't be mad all the time.
I moved to Interland in Atlanta GA (www.interland.com) last May and have been extremly satisfied at the level of support they offer. My account manager is always available, usually within hours, and is friendly and helpful. (and he will return calls in answer to his voicemail) The support team is available 24/7 and I can always get a "LIVE" person. All of my invoices are available on-line via their billing support functions and I haven't had a single customer complaint since moving. Their (customer) sites are always available!
I can set up a new customer in 20 minutes on either a UNIX or NT box. In two days all DNS sites have the information.
Outstanding!
They offer everything from a three page basic account on a virtual server to hosting your company owned equipment on their property and t3 access.
Call them and ask for Larry Lee.
daVe
I can set up a new customer in 20 minutes on either a UNIX or NT box. In two days all DNS sites have the information.
Outstanding!
They offer everything from a three page basic account on a virtual server to hosting your company owned equipment on their property and t3 access.
Call them and ask for Larry Lee.
daVe
I've been with Interland for two years now, and I'm looking for someone new. We're on our 3rd account manager (who hasn't even been identified yet); they've raised prices twice with a reduction in features. The ISP business is in a shakeout and the companies are still trying to find out where they fit and what customer they are trying to service. The same company that was great may be a dog tomorrow. The moral is to take control of your own site and be ready to move on when required.
It's easy to avoid being shut off by any vendor that you receive services from:
1) Pay your bill, in full and on time (that means your provider needs to receive it before the due date)
2) Make sure that your service provider has a telephone number for you (that you answer) and an email address for you (that you actually read).
3) Don't ignore invoices, late notices, etc.
4) If anything changes (address, phone number, email, or credit card number/ exp. date), IT IS YOUR RESPONSIBILITY to let your vendors, including your web hosting provider, know. Failure to do so can result in loss of services, and it's not the provider's fault, so don't try to convince them otherwise.
5) If you are not capable of paying bills in a timely manner, expect to pay late fees-they are pretty standard in the business community. Pay them, don't argue about it.
Web hosting is serious business, not a game to be played by children.
1) Pay your bill, in full and on time (that means your provider needs to receive it before the due date)
2) Make sure that your service provider has a telephone number for you (that you answer) and an email address for you (that you actually read).
3) Don't ignore invoices, late notices, etc.
4) If anything changes (address, phone number, email, or credit card number/ exp. date), IT IS YOUR RESPONSIBILITY to let your vendors, including your web hosting provider, know. Failure to do so can result in loss of services, and it's not the provider's fault, so don't try to convince them otherwise.
5) If you are not capable of paying bills in a timely manner, expect to pay late fees-they are pretty standard in the business community. Pay them, don't argue about it.
Web hosting is serious business, not a game to be played by children.
Some of my websites are hosted by a Canadian company and billed automatically every month on my credit card. Last year my card expired and I got a new one, forgetting completely to give the new card nr to the web host. Well, one morning I recieved an angry call from one of my clients "what the .. has happened to our website?" The host had shut down everything at the exact moment they got the negative response from the credit card company, without even mailing me or anything. Since in Canada forme it was deep night (I'm in Italy) I had to wait 8 hours, and then to spend some heavy money on calling the company on the phone, to give them the new card number. Anyway it took them until next morning to get the websites up again, and their only answer to my protest was "company policy, if the card is not valid, we take down the stuff". You can well imagine that I didn't use THAT host for new projects any more, even if they are fast and cheap..
Our company used ExecPC for web hosting, e-mail spooling and Internet access. Billing problems which stemmed from ISP accounting errors shut our whole operation down several times within a 6 month period. ExecPC sold out to Voyager.net, but our problems still continued. During one tragic episode I also found out that our web host didn't do backups. I was left to reconstruct server-side generated files (user accounts, etc.). Each time I called for tech support, I would be ping-ponged around for at least 90 minutes at a time. More often than not the problem was a billing issue. "Your account has been suspended. I'll transfer you to Accounting." I heard that phrase more than I cared to. So we switched web host and ISP. Our service is a lot better--light-years ahead. Go with a local ISP if you can.
My experience has been the lack of or difficulty of phone support. Sometimes you simply cannot communicate with E-Mails, the level of the people (system) responding back to you is unknown.
The article mentioned getting in touch with the CEO ... Iwould like to know how he did it....... Thanks, Epater
The article mentioned getting in touch with the CEO ... Iwould like to know how he did it....... Thanks, Epater
AITNET.COM was an exceptionally good host and I used them for several clients. But their billing routine failed. With my last project they were expected to charge hosting fees automatically to a credit card on a quarterly bases. After six months they disconnected me. When asked why they replied the bill was not paid, I would have to pay up in full plus a reconnection fee. I wrote back; that makes no sense, they were to charge the credit card automatically. I got no reply. Rather than paying anything, I moved to another host.
Did the hosting company send you a statement at the end of three months? Did you check with the credit card bank to make sure the amount billed was paid?
+Yours and the others' stories show the results of not paying enough attention to the money side of business.
Too bad.
+Yours and the others' stories show the results of not paying enough attention to the money side of business.
Too bad.
sorry but I completely disagree. If I give the company my credit card nr, I suppose they will take care about getting their money, or alert me if they are not able to. We are talking about SERVICE providers, right? Not about some obscure retail business. The issue here was not if they should close down the site if the customer does not pay, but about being able to comunicate with one's ISP on a reasonable basis, including warnings about billing delays and being able to reach some real person ifthere are problems.
They sent only the initial aggrement on the day the site was started and did indeed make some charges on my credit card. I'm the one who had to deal with these people, not you.
Dis-Service Providers? I am laughing and crying, because it is going on right now, even as I read this article. Beware of mergers: XO Communications bought Concentric, and shut down their wireless 500kb service with no notice, though they allege a letter was sent ("but we can't find it"). My bills were paid, and I have the cancelled checks to prove it. No human there will help you deal with the problem; I was even put on hold just to get rid of me. Since it is a physical connection, it isn't like I moved.
On the other hand, two years ago, I had a smooth changeover; in that case the previous ISP even sent a registered letter two months ahead. But they were swallowed in a merger.
On the other hand, two years ago, I had a smooth changeover; in that case the previous ISP even sent a registered letter two months ahead. But they were swallowed in a merger.
If you have a site with alot of files to store like I do, beware of disk usage problems. Sites that advertise "unlimited space" seem to be the worst about cutting you off without warning for taking up too much disk space when they claim there is no limit. Alot of times this is a bait and switch routine. I ran into the same problem twice before I started worked out an alternate solution. Abac.com (A+ Net) was the really bad one. Totally sleazy where I was concerned. They even hijacked my domain name. When I wouldn't buy a more expensive account they wouldn't communicate with me, and from day 1 when they pulled my site with no warning, they would never let me back on to take off the offending files. They didn't care about resolving the issue, just wanted to try and force me into a more expensive account. I ended up paying more, but with an honest web hoster, not them!
Non-payment is probably the top
reason for a site to be shut down
for non-payment. If a client expects
me to keep a site running, do updates
to that site (development work and programming), I have to pay to
keep it running, and that client neglects
to pay invoices for several (6+)
months and will not respond to phone calls,
I'm going to turn the site off.
Don't pay your phone bill for a year, and
see what happens.
I supppose that this will get me in some
trouble with some clients... but I don't
need that kind of business.
Yours in frustration.
Kurt
reason for a site to be shut down
for non-payment. If a client expects
me to keep a site running, do updates
to that site (development work and programming), I have to pay to
keep it running, and that client neglects
to pay invoices for several (6+)
months and will not respond to phone calls,
I'm going to turn the site off.
Don't pay your phone bill for a year, and
see what happens.
I supppose that this will get me in some
trouble with some clients... but I don't
need that kind of business.
Yours in frustration.
Kurt
I expect (and demand) communication.
I have an ISP (obviously), and they bill my credit card monthly--no big deal.
When we switched credit cards and numbers changed, we got both a concerned telephone call AND a letter asking to assist us in "resolving the problem."
We gave them the new numbers (a primary billing number plus an alternate number--just in case) and the problem was solved. Again, no interruption of service and no big deal.
I expect my hosting service to do the same thing, which, of course, they did. They also have the same two credit card numbers for billing.
In neither case have we been over-billed or doubled-billed by either provider...then again, we stay on top of our bills too--basic good business sense.
Sometimes life happens, and I expect service providers to understand that...I sure as hell have to understand that with my customers.
Any provider of any sort who cannot communicate with me regarding billing issues, assumes the worst of me, and has no right to do business.
I have an ISP (obviously), and they bill my credit card monthly--no big deal.
When we switched credit cards and numbers changed, we got both a concerned telephone call AND a letter asking to assist us in "resolving the problem."
We gave them the new numbers (a primary billing number plus an alternate number--just in case) and the problem was solved. Again, no interruption of service and no big deal.
I expect my hosting service to do the same thing, which, of course, they did. They also have the same two credit card numbers for billing.
In neither case have we been over-billed or doubled-billed by either provider...then again, we stay on top of our bills too--basic good business sense.
Sometimes life happens, and I expect service providers to understand that...I sure as hell have to understand that with my customers.
Any provider of any sort who cannot communicate with me regarding billing issues, assumes the worst of me, and has no right to do business.
I had a client with a WEB site that was established by their former IT service providers. They were not happy with the service nor the web site and requested that I help them move there website to a new host.
The administrative and technical contacts were registered as the IT provider and we had to send a request to them to relinquish the web site. Needless to say there was not much assistance from the previous IT provider.
We hit the site through FTP(fortunately the controller took goodnotes and had the password recorded) and copied the web pages to the client local server and then proceeded to file a formal dispute with a letter from the client company's president. While waiting for a response we setup the website on a new host provider so that once the hostile takeover of the DOMAIN NAME was regained we would be ready to switch over without much delay.
Under the threat of a lawsuit the old IT provider and WEB HOST relinquished control and we were able to assign the administrative control to the client and had the technical contact directed to our HOT LINE cell phone that was available 24hrs per day with LIVE response.
Brian McCoy
Information Technology Buisness Solutions Consultant
The administrative and technical contacts were registered as the IT provider and we had to send a request to them to relinquish the web site. Needless to say there was not much assistance from the previous IT provider.
We hit the site through FTP(fortunately the controller took goodnotes and had the password recorded) and copied the web pages to the client local server and then proceeded to file a formal dispute with a letter from the client company's president. While waiting for a response we setup the website on a new host provider so that once the hostile takeover of the DOMAIN NAME was regained we would be ready to switch over without much delay.
Under the threat of a lawsuit the old IT provider and WEB HOST relinquished control and we were able to assign the administrative control to the client and had the technical contact directed to our HOT LINE cell phone that was available 24hrs per day with LIVE response.
Brian McCoy
Information Technology Buisness Solutions Consultant
I've been a hosting provider pretty much since day one, and seldom had to pull the plug on any client, except for two in all these years.
There are many more reasons than not paying the bill on time that will cause as ISP or hosting company to pull the plug.
There are too many "consultants" out there who think that they really know the business, and then try to advise your staff how they should be doing their work.
There are too many clients that try to circumvent the policies and still complain that they did nothing wrong. You send them email and they claim they never received it. You try to advise them how to proceed with a certain situation, and they go against your advice, and then blame you. They claim their clients aren't paying them, so they can't pay you, and that it is your fault.
I've heard the horror stories from other resellers of hosting services, and in general, if the client had their service disconnected or suspended, they have earned it.
I would love to be able to tell the phone company to give me telephone service, and I'll pay them as soon as I start making money! How far do you think that would get me?
There are way too many honest ISP's and Web Host providers out there. Let's take a serious look at the client of the Hosting Provider for a change and not be so quick to blame the Host.
TJ
President / CEO
ProTech Group, BWI
email: protechgroup@hushmail.com
There are many more reasons than not paying the bill on time that will cause as ISP or hosting company to pull the plug.
There are too many "consultants" out there who think that they really know the business, and then try to advise your staff how they should be doing their work.
There are too many clients that try to circumvent the policies and still complain that they did nothing wrong. You send them email and they claim they never received it. You try to advise them how to proceed with a certain situation, and they go against your advice, and then blame you. They claim their clients aren't paying them, so they can't pay you, and that it is your fault.
I've heard the horror stories from other resellers of hosting services, and in general, if the client had their service disconnected or suspended, they have earned it.
I would love to be able to tell the phone company to give me telephone service, and I'll pay them as soon as I start making money! How far do you think that would get me?
There are way too many honest ISP's and Web Host providers out there. Let's take a serious look at the client of the Hosting Provider for a change and not be so quick to blame the Host.
TJ
President / CEO
ProTech Group, BWI
email: protechgroup@hushmail.com
I agree with your comments. I've been a reseller for a hosting service and developer of web sites for about three years now. In this time I've only had to terminate service from one client.
I cut one particular customer some slack for a project with promise of payment on a monthly basis. After several failed attempts to collect what the customer promised and agreed to pay, I had no other option, but to terminate service. If I don't pay my vendor, I get turned off.
I would venture to say that majority of sites that get turned off are slow pays or no pays. I never want to shut a customers site down unless it's my last and final option.
R.Roy
I cut one particular customer some slack for a project with promise of payment on a monthly basis. After several failed attempts to collect what the customer promised and agreed to pay, I had no other option, but to terminate service. If I don't pay my vendor, I get turned off.
I would venture to say that majority of sites that get turned off are slow pays or no pays. I never want to shut a customers site down unless it's my last and final option.
R.Roy
I would like to see how many resellers like myself have been burned by bad customers, who leave me holding the bag for costs when they stop paying. I had to end month to month billing for that reason. I only now accept year in advance. And the truthis the worst ones were "friends". Having my name on the domain registration was my only protection and now that has been rendered pretty useless by the now rules.
I had a client's site shut down because the host refused to collect billing from the client. The site was initally billed to my account, and I asked the host to bill the client directly when the one year renewal came due. They agreed, but when the renewal came due, the charged my card anyway.
Digging through past e-mails, I was able to provide proof that their rep had helped me change the billing contact on the domain with InterNIC (but not the hosting account, per se), but they still refused to believe that I had changed the billing contact for the hosting account as well. I threatened a chargeback and they refused further communication -- so I called my cc company with a complaint of unauthorized charges.
It turns out that for a business transaction, MasterCard "can't" help you. They made the chargeback, then reversed it because of it's business nature. Despite the matter having been resolved in the host's favor, they locked down the site and ignored all requests to unlock it.They did eventually let me cancel, but with a refund limited to 50%.
Mitigating factors? I had made this arrangement on two other accounts and had the same problem. Six months previous, they had admitted their mistake, immediately billed the client, and claimed my card number would be purged from their system so this _couldn't_ happen again.
They even went so far as to tell me that since the salesperson no longer worked there, they weren't responsible for anything he'd said.
My client and the site are long gone. The attorney general's office says I have little recourse because of the 'business friendly' regulations in place in Florida.
Anyway, this is but one of the horror stories I accrued while dealing with WIPC.NET -- nearly every transaction was a disaster.
Digging through past e-mails, I was able to provide proof that their rep had helped me change the billing contact on the domain with InterNIC (but not the hosting account, per se), but they still refused to believe that I had changed the billing contact for the hosting account as well. I threatened a chargeback and they refused further communication -- so I called my cc company with a complaint of unauthorized charges.
It turns out that for a business transaction, MasterCard "can't" help you. They made the chargeback, then reversed it because of it's business nature. Despite the matter having been resolved in the host's favor, they locked down the site and ignored all requests to unlock it.They did eventually let me cancel, but with a refund limited to 50%.
Mitigating factors? I had made this arrangement on two other accounts and had the same problem. Six months previous, they had admitted their mistake, immediately billed the client, and claimed my card number would be purged from their system so this _couldn't_ happen again.
They even went so far as to tell me that since the salesperson no longer worked there, they weren't responsible for anything he'd said.
My client and the site are long gone. The attorney general's office says I have little recourse because of the 'business friendly' regulations in place in Florida.
Anyway, this is but one of the horror stories I accrued while dealing with WIPC.NET -- nearly every transaction was a disaster.
Our ISP turned off our T1 company line and shut down the entire company after it thought one of our executives had not paid $15 on a separate, closed ISDN account. After much screaming and yelling it was discovered the delinquent account wasn't even ours.
It cost our company thousands in lost productivity for the 2-3 hours it took for the screaming and yelling to have it's effect.
It's not as easy to change ISP's as you might think, with clients and outside consultant's depending upon known, stable IP addresses and firewalls and VPN keys tied to IP addresses. But you can bet that when it comes contract time, we'll beat them up for their lack of judgement...
It cost our company thousands in lost productivity for the 2-3 hours it took for the screaming and yelling to have it's effect.
It's not as easy to change ISP's as you might think, with clients and outside consultant's depending upon known, stable IP addresses and firewalls and VPN keys tied to IP addresses. But you can bet that when it comes contract time, we'll beat them up for their lack of judgement...
When I got this article, I had just got off the phone with our web host. We had been shut down for the second time in two months over a billing error they made. The first time it was for three days and we haven't had a order since. This time they had us back in four hours. XO (formally Concentric, formally 9netave) was the worst mistake I have made. We are setting up our own servers now to try to avoid this problem in the future.
I thought it was just me... shoot, I have had more than a few run-arounds with XO myself, both with virtual hosting and dedicated hosting. What a pain...
It got so bad that I just bit the bullet, teamed up with a buddy and colocated a server witha very good local ISP. My clients couldn't be happier
I still haven't gotten an answer as to why my credit card was charged when my contract was still valid... *sigh*
It got so bad that I just bit the bullet, teamed up with a buddy and colocated a server witha very good local ISP. My clients couldn't be happier
I still haven't gotten an answer as to why my credit card was charged when my contract was still valid... *sigh* 
There are many protections that you can work into your contract for Web services, such as:
*adding "for uncontested items" to the payment terms area. Make sure you email any problems with billing & state that you are 'contesting' this item & quote back to the provider their terms are only for uncontested items.
*add an arbitration procedure or policy, with state response times that are well within any grace periods for payments or service disruption.
*seek out advice from a Contract Administrator, or lawyer before signing a service contract.
*adding "for uncontested items" to the payment terms area. Make sure you email any problems with billing & state that you are 'contesting' this item & quote back to the provider their terms are only for uncontested items.
*add an arbitration procedure or policy, with state response times that are well within any grace periods for payments or service disruption.
*seek out advice from a Contract Administrator, or lawyer before signing a service contract.
If your ISP is also your local phone or long distance provider you need to beware. AT&T and I had a dispute over some long distance charges. After a couple of months of wrangling it became obvious that they were not going to give an inch. To makea long story short, they moved my long distance account to delinquent and shut down my web access and web site pending payment of the bill. Even after I gave them a credit card to bill the Worldnet access to and made acceptable payment arrangementsfor the LD they still refused to restore my web access. I learned my lesson on bundling services with one provider.
The two main problems are 1) lack of immediate interactive response, whether it is human voice or email, 2) correction of mistakes made by the hoster: I was admittedly misclassified as a dedicated server instead of the virtual web hoster I has signed up,- by their admission, backed up by credit to my credit card company,- and yet they continued unexplained charges.
They are supposedly a PCMagazine sponsored company, but if they do not get their act together I will publish their name. I have already had to contact the Better Business Bureau in their state because their problem resolution (inoperative CGI) was so bad. This does not say much for PCMag's recommendation!
They are supposedly a PCMagazine sponsored company, but if they do not get their act together I will publish their name. I have already had to contact the Better Business Bureau in their state because their problem resolution (inoperative CGI) was so bad. This does not say much for PCMag's recommendation!
After you read this, youd be glad you only faced those problems. I live in the UAE, Middle East, great country, bad services. Only one ISP exists, a half owned government monopoly. We pay over our heads for services the people in the west get for close to free. Our ISP enforces a Proxy to block unwanted sites. They have blocked 2 of my sites categorizing them as "Adult Entertainment" Funny thing is that those 2 sites didnt have anything on them yet, no hosting no nothing but just "domain parking". It took me 2 weeks to get them to unblock the sites, and after 4 days they went ahead and blocked them again. Until this day, 1 month and 12 days after the first incident the sites are still blocked. No BBB exists in this country, only the BSA isaround and we all know who they protect, big businesses. We cant even sue the ISP, who wants to sue the government right? And besides, what other choices do we have, we only got one ISP.
About the billing problems many have had. Why dont the hosting companies do like Network Solution does? I once registered a site with Network Solutions and havent paid the bill for 2 month. They sent me 2 notices and never did they block off my domain name. Ofcourse I paid them in full for those months and 2years in advance. My late payment was due to changing of banks and visa cards, bank related processing problems. But Im glad NetworkSolutions waited that long for me without any notification from my side, and Im sure they are glad they waited since they got their money in full.
PS: Please post the URLs of any hosts you found to be good.
About the billing problems many have had. Why dont the hosting companies do like Network Solution does? I once registered a site with Network Solutions and havent paid the bill for 2 month. They sent me 2 notices and never did they block off my domain name. Ofcourse I paid them in full for those months and 2years in advance. My late payment was due to changing of banks and visa cards, bank related processing problems. But Im glad NetworkSolutions waited that long for me without any notification from my side, and Im sure they are glad they waited since they got their money in full.
PS: Please post the URLs of any hosts you found to be good.
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