I thought it was just me... shoot, I have had more than a few run-arounds with XO myself, both with virtual hosting and dedicated hosting. What a pain...

It got so bad that I just bit the bullet, teamed up with a buddy and colocated a server witha very good local ISP. My clients couldn't be happier I still haven't gotten an answer as to why my credit card was charged when my contract was still valid... *sigh*