Discussion on:

Message 16 of 47
0 Votes
+ -
Hands-on is about person, not the work
With people who are NOT novices, good "hand-on" management is two things:

[1] trust in the technical work (as in the article), and

[2] an attitude of service.

The "hands-on" dialog by the manager should be about: 'how can I help you?' 'What is getting in your way?' 'What do you need to get your work done better?'

An attitude of "hands-on" service is rarely resented -- "hands-on" control usually is.
Posted by dan.cornett@...
3rd May 2001