With people who are NOT novices, good "hand-on" management is two things:
 trust in the technical work (as in the article), and
 an attitude of service.
The "hands-on" dialog by the manager should be about: 'how can I help you?' 'What is getting in your way?' 'What do you need to get your work done better?'
An attitude of "hands-on" service is rarely resented -- "hands-on" control usually is.
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