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Not sure what Robert's problems were. I tried all of the links and they were ok.

I notice one of the links pointed to the UK bookstore. itSMF Canada www.itsmf.ca also sells the books, and pricing is favourable.

Use of ITIL is growing in North America with Canadian Federal and Provincial governments adopting it. itSMF is holding national conferences in both the US (sept 23-25)and Canada (Nov 27-28).